Reception and enquiries
Reception and enquiries
How can we help you?
Getting help with
Keep us updated
About appointments
Register as a new patient
Treatment Room
Treatment Room
Let’s see what we can do…
Get immediate help with minor illnesses and injuries:
- Coughs
- Colds
- Headaches
- Flu
- Back pain
- Sprains
- Burns and scalds
- Animal bites
- Cuts and grazes
- Minor head injury
- Norovirus
- Cold Sores
Pharmacists can also advise on minor illnesses and injuries:
Alternatively you can visit your nearest Minor Injury Unit:
Entrance C
London Road Community Hospital
Osmaston, DE1 2GD
Tel: 01332 224 700
Monday-Sunday, 08:00-20:00
If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.
Consulting room
Consulting room
How can we help you?
For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.
NHS 111
Visit a Pharmacist
- No appointment necessary
- Many pharmacists have a confidential area
- Open till late and at weekends
Contact a Nurse
Contact a Doctor
Travel Room
Travel Room
How can we help you?
Vaccinations, medication and travel advice
Travel Assessment
If you require travel vaccinations, you will need to complete a travel assessment form prior to your appointment with the nurse. Please complete this form and return it to reception and a nurse will contact you to book your appointment. No travel appointments will be given without completion of this form.
Do you need vaccinations?
Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.
Also visit
- Gov.uk for specific country travel advice
- EHIC to apply for your free European Health Insurance Card
- Travel Health Advice Leaflet
Wellbeing Centre
Wellbeing Centre
Let’s see what we can do…
Cross Roads Derbyshire
Established in 1979, Crossroads Derbyshire (previously Glossop Women’s Aid) has been supporting women and children suffering from domestic violence for more than 35 years. They have recently started to support men in an Outreach capacity.
Telephone: 0800 0198 668
Facebook: @highpeak.womensaid
Twitter: @crossroads_hpwa
Website: www.crossroadsderbyshire.org
Good News Family Care
Good News Family Care (Homes) Ltd. (GNFC) is a registered charity providing a safe-haven, for women and children affected by debilitating circumstances such as domestic violence, homelessness or substance abuse.
Telephone: 01298 24761
Facebook: @gnfc.org.uk
Twitter: @GNFamilyCare
Website: www.gnfc.org.uk
Email: mail@gnfc.org.uk
Karma Nirvana
Award-winning British charity supporting victims for 25 years.
Telephone: 0800 5999 247
Facebook: @karmanirvanauk
Twitter: @KNFMHBV
Website: www.karmanirvana.org.uk
Email: info@karmanirvana.org.uk
Mankind Initiative
Helping men escape domestic abuse.
Telephone: 01823 334 244
Website: www.mankind.org.uk
Stop Hate UK
Stop Hate UK provide Hate Crime reporting services in your area.
Facebook: @Stop.Hate.UK
Twitter: @stophateuk
Website: www.stophateuk.org
Email: info@stophateuk.org
Carers in Derbyshire
If you’ve just become a carer, or had an increase in your caring responsibilities, it can be difficult to know where to start when it comes to getting help and support.
Facebook: @carersinderbyshire
Twitter: @CarersinDerbys
Website: www.carersinderbyshire.org.uk
Derbyshire Carers Association
Derbyshire Carers Association recognise that the responsibility of caring for someone who cannot manage at home without help often places great physical and emotional strain upon the Carer. Whether you care for someone for a few hours a week or for 24 hours a day, they can offer you a wide range of confidential and independent services, helping you to care.
Telephone: 01663 745500
Facebook: @derbyshirecarers
Twitter: @derbyshirecarer
Wesbite: www.derbyshirecarers.co.uk
Creative Carers
Creative Carers is for people over 18 who look after someone living in Derby (partner, family, member, friend or relative) informally.
Telephone: 01332 22 77 11
Facebook: @creativecarers
Twitter: @CreativeCarers
Website: www.creative-carers.org
Email: creativecarers@gmail.com
Health Watch Derbyshire
Local and national support services and information for carers in Derbyshire.
Telephone: 01773 880786
Facebook: @HealthwatchDerbyshire
Twitter: @HWDerbyshire
Website: www.healthwatchderbyshire.co.uk
Carers Trust East Midlands
Carers Trust East Midlands Carers Services support over 800 family carers and the people they care for across Derbyshire. They offer a flexible, professional care service to people of all ages with a range of health conditions and disabilities.
Telephone: 0115 9628920
Facebook: @CTEastMidlands
Twitter: @CarersTrustEM
Website: www.carerstrustem.org
Email: hello@carerstrustem.org
Carers UK
They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.
Telephone: 0808 808 7777
Website: www.carersuk.org
Email: info@carersuk.org
CAMHS
CAMHS (Child and Adolescent Mental Health Service) supports young people’s mental health and wellbeing in North Derbyshire.
Telephone: 0129 872 445
Website: www.camhsnorthderbyshire.nhs.uk
Derbyshire CYPH
Through this site CYPH aim to provide information and support for those working with children and young people aged 0-19 in Derbyshire to help improve health and wellbeing outcomes.
Telephone: 01246 515 182
Website: www.dchs.nhs.uk
Derbyshire Healthcare Support
The 0 – 19 service provides a programme of prevention and early intervention services for children, young people and their families in Derbyshire.
Telephone: 01246 296 023
Mobile: 07825 124 717
Website: www.derbyshirehs.org.uk
The Children's Sleep Charity
The Children’s Sleep Charity is a national, award-winning charity supporting children with sleep issues. Support for families and accredited training for professionals and commercial organisations is provided.
Telephone: 01302 751 416
Facebook: @TheChildrensSleepCharity
Twitter: @TheSleepCharity
Website: www.thechildrenssleepcharity.org.uk
Vaccination planner
Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.
Website: www.nhs.uk
Childhood illness visual guide
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
Website: www.nhs.uk
Active Derbyshire
Want to find a club or activity in Derbyshire?
Telephone: 01773 741 915
Facebook: @activederbyshire
Website: www.activederbyshire.org.uk
Email: info@activederbyshire.org.uk
Scouts Derbyshire
Scouts prepare young people with skills for life. They help over 10,900 members right across Derbyshire!
Facebook: @derbyshirescouts
Twitter: @derbyshirescout
Website: www.derbyshirescouts.org
Derby Parks
If you have some spare time, want to meet new people, share your skills or learn new ones you could become one of the many volunteers that help out on our parks.
Telephone: 01332 640789
Facebook: @Derbyparks
Twitter: @derby_parks
Website: www.inderby.org.uk
Email: parks@derby.gov.uk
Walking for Health
Walking for Health offers over 1,800 free, short walks every week.
Website: www.walkingforhealth.org.uk
Meet Up
They are a Derby based social activities group for adults and aim to organise a variety of events that will appeal to a wide range of interests. New members are welcome at all events.
Website: www.meetup.com
Change Grow Live
Derbyshire CGL is a free and confidential drug and alcohol outreach service for young people up to the age of 19.
Telephone: 01773 303646
Facebook: @changegrowlive
Twitter: @changegrowlive
Website: www.changegrowlive.org
Email: derbyshire@cgl.org.uk
Derbyshire Alcohol Advice
Alcohol Advice’s aim is to support individuals to change their drinking or to stop using substances; to reach their own treatment goals and to help build positive lifestyles. They offer support to reduce the harm associated with drug and alcohol use and promote recovery and freedom from dependency.
Website: alcohol-advice.co.uk
Email: daas@daas.uk.com
Derby Substance Misuse Services
On this website you will find information about drug and alcohol support services in Derby, information about what the services offer and how you can get in touch with them if you or someone else needs support for drug and alcohol use.
Telephone: 0300 790 0265
Safer Derbyshire
This service have commissioned drug and alcohol treatment services for people who need support with their own drug and/or alcohol use.
Website: www.saferderbyshire.gov.uk
Drinkline
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Telephone: 0300 123 1110
Aquarius Derby
In Derby we offer alcohol services and access to drug treatments for adults, and have a large family service to support those affected by someone else’s substance misuse.
Telephone: 0300 790 0265 (option 3)
Website: aquarius.org.uk
Alcoholics Anonymous
Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.
Telephone: 0800 9177 650
Website: www.alcoholics-anonymous.org.uk
Email: help@aamail.org
Talk to Frank
If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.
Telephone: 0300 123 6600
Text: 82111
Website: www.talktofrank.com
Email: frank@talktofrank.com
Drinkaware Online Tools & Apps
Online trackers and apps from Drinkaware to help you avoid harm from alcohol.
Download from: www.drinkaware.co.uk
One You Days Off - Mobile App
The One You Days Off app is a simple and easy way to track the days you drink alcohol and the days you don’t.
Download from: play.google.com
Download from: itunes.apple.com
Derbyshire Federation for Mental Health
Derbyshire Federation’s aim is to improve mental health and promote independence for clients in Derbyshire.
Telephone: 01629 733 915
Facebook: @federationmentalhealth
Website: www.dfmh.co.uk
Email: mainoffice@dfmh.co.uk
Derbyshire Mental Health Forum
Derbyshire Mental Health Forum are a membership organisation that provides support to voluntary sector organisations working to improve the mental health of people in Derbyshire.
Telephone: 01773 599995
Website: www.dmhf.org.uk
Email: info@dmhf.org.uk
Derbyshire Mind
Derbyshire Mind, established as a local mental health group in 1967, is an independent local association affiliated to the national charity Mind. As part of the affiliation agreement they maintain a quality management system in order to ensure rigorous standards across the network of Local Mind Associations
Website: www.derbyshiremind.org.uk
Live Life Better Derbyshire
Mental health is an important part of your life and good mental health and wellbeing is directly linked to good physical health.
Telephone: 0800 085 2299
Facebook: @derbyshirepublichealth
Twitter: @DCCPublicHealth
Website: www.livelifebetterderbyshire.org.uk
Email: llbd.info@derbyshire.gov.uk
OCD UK
A recovery focused charity. They provide evidence-based information, advice and support to those affected by Obsessive-Compulsive Disorder.
Telephone: 03332 127 890
Website: www.ocduk.org
Rethink
Rethink provide expert, accredited advice and information to everyone affected by mental health problems.
Telephone: 0300 5000 927
Website: www.rethink.org
Email: info@rethink.org
Mind
Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.
Telephone: 0300 123 3393
Website: www.mind.org.uk
Samaritans
Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.
Telephone: 116 123
Website: www.samaritans.org
Email: jo@samaritans.org
Kooth
Free anonymous online chat for young people to discuss your mental health issues.
Website: kooth.com
Active Derbyshire
Strictly No Falling. Falls prevention advice and activities.
Telephone: 01773 768240
Website: www.activederbyshire.org.uk
Careline
Careline is a registered charity (No. 1068801) which offers a free telephone befriending service to people living in the Derbyshire Dales and East Staffordshire.
Telephone: 01335 210 353
Website: www.carelinecalling.co.uk
Email: info@carelinecalling.org.uk
Making Space
Making Space understand that our ageing population has very specific needs when it comes to help and care.
Website: www.makingspace.co.uk
Email: enquiries@makingspace.co.uk
Silver Line
Free phone support for older people, 24 hours a day.
Telephone: 0800 4 70 80 90
Website: www.thesilverline.org.uk
Dementia
Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.
Telephone: 0800 888 6678
Website: www.dementiauk.org
Email: helpline@dementiauk.org
Age UK
Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.
Telephone: 0800 055 6112
Website: www.ageuk.org.uk
Derby & District NCT
NCT Derby and District branch is your local parent support network, helping you become the parent you want to be. Our branch is led by volunteers and offer local parents and parents-to-be invaluable support, services and NCT events.
Telephone: 0300 330 0700
Facebook: @nationalchildbirthtrust
Twitter: @NCTcharity
Website: www.nct.org.uk
Email: DerbyAndDistrict@nct.org.uk
Maternity Action
Maternity Action is the UK’s leading charity committed to ending inequality and improving the health and well-being of pregnant women, partners and young children.
Telephone: 0808 800 0041
Facebook: @MaternityAction
Twitter: @MaternityAction
Website: www.maternityaction.org.uk
Association for Post-Natal Illness
Postnatally depressed women may feel unable to go out of their house, and meeting people may cause them a great deal of stress, therefore contact made on the phone or by e-mail can be ideal.
Telephone: 0207 386 0868
Facebook: @associationforpostnatalillness
Twitter: @APNI_PND
Website: www.apni.org
Email: info@apni.org
Baby Buddy App
Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.
Download from: play.google.com
Download from: itunes.apple.com
Brook
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.
Website: www.brook.org.uk
Derbyshire LGBT+
One of Derbyshire LGBT+ main aims has always been to provide sexual health advice and services to LGBT+ people in Derby and Derbyshire.
Telephone: 01332 207 704
Facebook: @derbyshireLGBT
Twitter: @DerbyshireLGBT
Website: www.derbyshirelgbt.org.uk
Email: info@derbyshirelgbt.org.uk
SV2 - Supporting Victims of Sexual Violence
SV2 will support you regardless of when your experience of sexual abuse or violence occurred. We support all genders from any age and offer counselling to both adults and children.
Telephone: 01773 746 115
Facebook: @sv2.org.uk
Twitter: @sv2uk
Website: www.sv2.org.uk
Email: help@sv2.org.uk
Family Planning Association
A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.
Telephone: 020 7608 5240
Website: www.fpa.org.uk
Sexual Health Helpline
The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.
Telephone: 0300 123 7123
Live Life Better Derbyshire
Live Life Better Derbyshire provides support to smokers aged 12 and over living in Derbyshire.
Telephone: 0800 085 2299 or 01629 538 200
Facebook: @derbyshirepublichealth
Twitter: @DCCPublicHealth
Website: www.livelifebetterderbyshire.org.uk
Email: llbd.info@derbyshire.gov.uk
Live Well Derby
With Live Wells Derby’s support and free stop smoking medicine, finding your Will Power to succeed is within your reach.
Telephone: 01332 641 254
Facebook: @livewellderby
Twitter: @LivewellDerby
Website: www.livewellderby.co.uk
Email: livewell@derby.gov.uk
Quit with help
Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.
Website: www.quitwithhelp.co.uk
Walk Well Derby
Walk Well runs short, free health walks in Derby that are suitable for people of all ages, including children (under 16s must be accompanied by an adult).
The walks take in local parks, countryside and residential areas of Derby City.
Website: www.walkingforhealth.org.uk
Derbyshire Dales Sport & Health Activities
This service’s aim is to provide a broad range of opportunities for people living and working in the Derbyshire Dales to become more active, improve health and wellbeing, and improve quality of life.
Facebook: @derbyshiredales
Twitter: @derbyshiredales
Website: www.derbyshiredales.gov.uk
Live Life Better Derbyshire
At Live Life Better Derbyshire they provide support, help and advice for you to successfully lose weight, and keep it off, for good.
Telephone: 0800 085 2299 or 01629 538 200
Facebook: @derbyshirepublichealth
Twitter: @DCCPublicHealth
Website: www.livelifebetterderbyshire.org.uk
Email: llbd.info@derbyshire.gov.uk
Livewell - Lose Weight
Shed pounds sensibly whilst improving your eating and exercise habits. Our three dedicated programmes –Lose Weight for men and women, Active Supporters for men run with DCFC and Liveability for adults with learning disabilities – are designed to support your specific needs in a warm and welcoming environment.
Telephone: 01332 641 254
Facebook: @livewellderby
Twitter: @LivewellDerby
Website: www.livewellderby.co.uk
Overeaters Anonymous
Overeaters Anonymous provides insight into problems of eating compulsively, strength to deal with it, and a very real hope that there is a solution.
Telephone: 07798 587 802
Website: www.oagb.org.uk
Email: general@oagb.org.uk
Slimming World
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
Website: www.slimmingworld.co.uk
WW
Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.
Website: www.weightwatchers.com/uk
Health Review and Assessment Clinic
Health Review and Assessment Clinic
Here we can help you monitor your condition
Health Reviews
Prescriptions and medicines centre
Prescriptions and medicines centre
How can we help you?
Prescriptions
Local Pharmacies
- Day-Night Pharmacy
93 Macklin Street, DE1 1JX - Boots
Park Farm Centre, DE22 2QN - Day-Night Pharmacy
5 Wilson Street, DE1 1PG - B Payne and Son Ltd
1 Blenheim Parade, DE22 2GP