Patients may contact the practice by telephone for medical advice and for results of tests. (Please do not telephone before 11.00am for the results of tests. This helps to keep the lines free for patients who need appointments.) Reception staff are able to provide information regarding practice procedure and the results of tests, but are not able to offer medical opinions. If your results are normal or acceptable due to your medical condition, we will not contact you with your results. If your results are abnormal the surgery will contact you to discuss them.
Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.
When you take your test you will be told how long it will be before the results are returned to the practice.