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Noticeboard

 

Extended Access

From the 28th June 2019 all extended access appointments will be at Horizon Healthcare 3 Burton Road, Derby, DE1 1TH.

We will no longer be offering evening appointments at Macklin Street Surgery on a Tuesday and Thursday but will offer appointments 7 days a week at Wellside.

Opening Times

Monday to Friday 6pm – 8pm

Saturday 8am – 12pm

Sunday 9.30am – 12.30pm  

What conditions can be treated?

The hubs are designed to treat patients with acute minor ailments who require a face-to-face clinical assessment in order to be treated appropriately. It will be primarily GP & Nurse Practitioner appointments.

Appointments are made via the patient’s own GP surgery and are available to patients who are unable to access appointments during normal surgery hours or when surgery appointments are fully booked.

 People who cannot be seen: 

  • Babies under 12 weeks old
  • Pregnancy-related problems
  • Chronic disease or long-term condition management that requires continuity of care
  • Severe mental health problems
  • Patients identified with a potentially life-threatening medical condition which requires referral to urgent or emergency care settings
  • Walk-in patients

Test Results

3dtubesPatients may contact the practice by telephone for medical advice and for results of tests. (Please do not telephone before 11.00am for the results of tests. This helps to keep the lines free for patients who need appointments.) Reception staff are able to provide information regarding practice procedure and the results of tests, but are not able to offer medical opinions.  If your results are normal or acceptable due to your medical condition, we will not contact you with your results.  If your results are abnormal the surgery will contact you to discuss them. 

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

When you take your test you will be told how long it will be before the results are returned to the practice.

 
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