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There are current shortages of ranitidine medication.  This is a national problem.  Please make sure you use any additional stocks of ranitidine before ordering more.  If your local pharmacy has not got supplies then it is worth contacting other pharmacies before asking the surgery for an alternative medication.  Unfortunately we do not know when these supply issues will be resolved and we appreciate the frustrations you all feel when these problems occur.

 If you are 65 years or older please contact reception to book your flu vaccine

Extended Access

From the 28th June 2019 all extended access appointments will be at Horizon Healthcare 3 Burton Road, Derby, DE1 1TH.

We will no longer be offering evening appointments at Macklin Street Surgery on a Tuesday and Thursday but will offer appointments 7 days a week at Wellside.

Opening Times

Monday to Friday 6pm – 8pm

Saturday 8am – 12pm

Sunday 9.30am – 12.30pm  

What conditions can be treated?

The hubs are designed to treat patients with acute minor ailments who require a face-to-face clinical assessment in order to be treated appropriately. It will be primarily GP & Nurse Practitioner appointments.

Appointments are made via the patient’s own GP surgery and are available to patients who are unable to access appointments during normal surgery hours or when surgery appointments are fully booked.

 People who cannot be seen: 

  • Babies under 12 weeks old
  • Pregnancy-related problems
  • Chronic disease or long-term condition management that requires continuity of care
  • Severe mental health problems
  • Patients identified with a potentially life-threatening medical condition which requires referral to urgent or emergency care settings
  • Walk-in patients

Latest News

Walk Well Derby

Walk Well runs short, free health walks in Derby that are suitable for people of all ages, including children (under 16s must be accompanied by an adult).  The walks take in local parks, countryside and residential areas of Derby City. 

Education information for patients with newly diagnosed Type 2 diabetes

Click here for more information.

Live Wait Times for A&E - Urgent Care

The Urgent Care Delivery Board has been working on a project to reduce avoidable attendances at the Royal Derby Hospital Emergency Department (ED). We are pleased to inform you that live wait times for the Derby Urgent Care Centre and ED at the Royal Derby will be available for the public to view on the following websites:

Derby Teaching Hospitals
NHS Stay Well Derbyshire

NHSSouthern Derbyshire CCG
Derby Urgent Care Centre
Derby Telegraph

Access to Summary Care Record

We are pleased to inform you that patients with online access may now view, export or print any summary information from their records relating to medications, allergies and adverse reactions.  If you would like to register for online access, please come into surgery bringing with you some form of identification.




Cold Calling Health Consultants

We have been made aware that patients are being telephoned by callers claiming to be ‘Joint Consultants’ to discuss their general health. The caller will name check the GP Practice closest to the persons address, giving them the impression that they are working alongside the NHS. There is no such legitimate consultation currently underway and the callers are only seeking to gain patient medical information. Once they have obtained the information the caller will try to sell alternative medicines to the patient and obtain their payment details.  If you receive a call and are unsure as to the validity please contact us at Macklin Street to discuss.  We would advise patients not to respond to cold callers, and not to give any information/ bank details in response to such calls.

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
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