This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Wednesday 7th November 2018 - Surgery Closure
 

Please note the surgery will be closed on Wednesday 7th November 2018 at 1pm, due to staff training.

The surgery will re-open on Thursday 8th November 2018 at 8am.  If you need URGENT MEDICAL ASSISTANCE during this time please contact the usual surgery number for further information (01332 340381) 

 

If you are over 65 or have one of the following , Chronic (long-term) respiratory disease, such as severe asthma, chronic obstructive pulmonary disease (COPD) or bronchitis, Chronic heart disease, such as heart failure, Chronic kidney disease at stage three, four or five, Chronic liver disease, Chronic neurological disease, such as Parkinson’s disease or motor neurone disease, or learning disability, Diabetes, Splenic dysfunction or asplenia, Weakened immune system due to disease (such as HIV/AIDS) or treatment (such as cancer treatment),Pregnant women or Carer.

Please speak to reception and book in for your flu vaccination.

 

Missing appointments process;

We expect all of our patients to advise us in good time if they cannot attend an appointment so that appointment can be offered to another patient, we fully understand that there may be genuine reasons for not attending an appointment and also that errors can be made by the practice when booking appointments. In normal circumstances where there is no reason for an appointment being missed the Practice will follow the policy below.

If you do not attend 3 appointments within a 12 month period, you are at risk of being removed from the surgery. Certain circumstances will be taken into account however as a general rule the process is detailed below;

Did not attend 1 appointment – 1st warning letter/text

Did not attend 2 appointments – 2nd warning letter/text

Did not attend 3 appointments – Removal Letter - Removed from list and asked to register at another surgery.

This includes appointments with GP or Nurse, but does not include Post Natal, 8 Week Baby Check, Child Immunisations or Memory Clinic. However attendance of these appointments are monitored and will be discussed on a case by case basis.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website