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Noticeboard

Wednesday 7th November 2018 - Surgery Closure
 

Please note the surgery will be closed on Wednesday 7th November 2018 at 1pm, due to staff training.

The surgery will re-open on Thursday 8th November 2018 at 8am.  If you need URGENT MEDICAL ASSISTANCE during this time please contact the usual surgery number for further information (01332 340381) 

 

If you are over 65 or have one of the following , Chronic (long-term) respiratory disease, such as severe asthma, chronic obstructive pulmonary disease (COPD) or bronchitis, Chronic heart disease, such as heart failure, Chronic kidney disease at stage three, four or five, Chronic liver disease, Chronic neurological disease, such as Parkinson’s disease or motor neurone disease, or learning disability, Diabetes, Splenic dysfunction or asplenia, Weakened immune system due to disease (such as HIV/AIDS) or treatment (such as cancer treatment),Pregnant women or Carer.

Please speak to reception and book in for your flu vaccination.

 

Practice Charter

You will be treated with courtesy and respect by all Practice personnel

    • An urgent appointment with a Doctor or Nurse Practitioner will be available on the same day
    • Where possible a non-urgent appointment with a doctor will be offered within 48 hour
    • We aim to see patients as close to their appointment times as possible. If you have waited longer than 20 minutes please ask the Receptionist for an explanation
    • We aim to answer the telephone within six rings
    • An appointment with a Practice Nurse will be available within three working days
    • Requests for repeat prescriptions will be dealt with within 48 hours. This can be in person by post or online via website
    • All comments and suggestions about the service are welcome. Please use the box provided in the waiting area.
    • If you have a complaint please speak to any member of staff. Your complaint will be dealt with in a professional and efficient manner
    • We wish to make the Dr Holloway & Partners as accessible as possible. If you have hearing, visual or physical difficulties please let the receptionist know so that we can enable you to fully use our services.



 
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